Most customers meet your venue on Google Maps before they meet your food. Our Sydney team keeps that page complete and current, answers your reviews, and shows you what it brought in.
Here are five Thai venues on one Sydney street, ranked as Google showed them in August 2026. Look at rows two and four.
| Position | Rating | Reviews |
|---|---|---|
| 1 | 4.7★ | 6,000 |
| 2 | 4.9★ | 172 |
| 3 | 4.4★ | 839 |
| 4 | 4.1★ | 827 |
| 5 | 4.2★ | 776 |
The venue in row two has 172 reviews and sits above three venues with four times as many. The venue in row four has almost the same review count as row three and sits below it, separated by 0.3 of a star. Volume took fifteen years to build. The gap that moved them is the rating, and nobody at either venue was working on it.
You keep running the venue. We run the page.
Correct category, hours for every day including public holidays, menu link, ordering link, service attributes such as gluten free and vegetarian, and the description. We do this once at the start and check it every month.
Lunch specials, new dishes, festival menus, quiet Tuesday offers. Google gives more room to venues that keep posting, and a listing that has not moved since last year looks closed.
All of them, good and bad, in English or Thai. A one star review with no reply reads as a venue that stopped caring. We draft the reply, you approve anything sensitive before it goes live.
Right now the people who loved the meal walk out silently and the upset ones go home and type. We set up a QR code and a review link so both sides get heard, which is how a rating climbs.
One page each month: how many people saw your listing, tapped to call, asked for directions, and where you sit against the venues around you. Compared with last month, so you can see what your A$59 did.
Send us photos on LINE whenever you take them and we upload and caption them. Venues with recent photos get opened more often than venues with photos from 2019.
Some of this is what other people will promise you. We would rather tell you now.
We work inside your Google Business Profile as a manager. That is the same access you would give a staff member, and you control it.
One thing: manager access to your Google Business Profile, either by adding our email or by approving us through Google's own permission screen.
Thai Town is a product of DekAus, based in Sydney. We manage Google Business Profiles for Thai owned venues across Australia and follow Google's Business Profile policies on every account we touch.
Agencies here charge three to five hundred a month for this work. We can do it for A$59 because we look after a lot of Thai venues at once and we built our own tools.
Want the website, the stamp card and online booking as well? Those are our Starter and Pro plans, and Maps Care sits alongside either one.
Searching your own venue name and finding it proves nothing, because those customers already know you. The question is where you sit when someone types thai food near me, and whether the person comparing you against the venue two doors down picks you. That comparison happens on your rating, your photos and your most recent review reply.
Slowly, and honestly it depends on how busy you are. A venue serving a hundred covers a day that starts collecting reviews properly will see the average move within two to three months. A quiet venue takes longer. Anyone who gives you a date is guessing.
No. We do not touch your website, your delivery apps or your booking system. This service lives entirely inside your Google listing.
We draft them and you see anything sensitive before it is published. Thank you replies to four and five star reviews go out on their own so they do not sit unanswered for a week. Complaints come to you first.
Tell us after the third month and we stop billing. Remove our manager access from your profile and we are out. Everything we wrote and posted stays on your listing, because it was always yours.